Support
Need help? We're here for you 24/7.
Email Support
Our support team typically responds within 2 hours during business hours, and within 24 hours on weekends.
[email protected]Account & Security
- • Password reset
- • Two-factor authentication
- • Account verification (KYC)
- • Suspicious activity
Trading
- • How to place an order
- • Order types (Limit / Market)
- • Cancel an order
- • Trading fees
Deposits & Withdrawals
- • How to deposit crypto
- • Deposit not showing up
- • Withdrawal processing time
- • Minimum deposit/withdrawal
Response Time
- • Business hours: < 2 hours
- • Weekends: < 24 hours
- • Urgent issues: < 1 hour
- • Available 24/7/365
Before contacting support
Please include your account email, a clear description of your issue, and any relevant screenshots or transaction IDs. This helps us resolve your issue faster.
[email protected] 24/7